SHIPPING
All orders within Australia are dispatched via Australia Post from our office based in the Central West of New South Wales. Please note that due to our regional location, deliveries may take a little longer than usual. We appreciate your patience.
We ship from Monday to Friday, excluding public holidays unless otherwise specified.
Roo Australia's standard orders are sent via Australia Post. Once your order is dispatched, a tracking number and details will be sent to you by email. While this service is not as fast as express shipping, please keep in mind that delays may occur due to external factors.
- Metro Areas: Please allow 3-9 business days for delivery.
- Rural Areas: Please allow 3-9 business days for delivery.
Australia-Wide Express Orders - $17
Roo Australia Express orders are sent via Australia Post. Once your order has been dispatched, you will receive a tracking number and shipping details via email. While this is generally an overnight service, please note that parcels may experience delays beyond our control.
- Metro Areas: Please allow 1-3 business days for delivery.
- Rural Areas: Please allow 1-4 business days for delivery.
Important: Please double-check your shipping address before completing your order. If an incorrect address is entered, your parcel may be returned to sender, and you will be responsible for the additional shipping fees to resend the package.